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Terms & Conditions

Last Updated: June 17, 2026

These Terms & Conditions ("Terms") govern access to and use of the website rastgarx.com (the "Site") and any services, products, software, or AI-powered tools offered by Rastgar X LLC ("Rastgar X," "we," "us," or "our"), including but not limited to the AI Receptionist service, animated web development services, CRM and sales automation, and inbound call management (collectively, the "Services").

By accessing the Site, booking a call, signing a proposal, or otherwise engaging Rastgar X for the Services, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree, do not use the Site or the Services.

1. About Rastgar X

Rastgar X LLC is a registered company operating the AI Receptionist and Animated Web Development offerings described on the Site. Rastgar X can be reached at:

  • Email: [email protected]
  • Phone: +1 (515) 259-2147
  • Business address: Des Moines, IA, United States

2. Description of Services

Rastgar X provides AI-powered business automation services, which may include any combination of the following, as agreed in a specific proposal, statement of work, or order confirmation with the Client:

  • AI Receptionist: a custom-trained AI voice agent that answers inbound calls, books and manages appointments, completes live tasks such as cancellations or rebooking, and supports multiple languages.
  • CRM and analytics integration: automatic logging of call data and customer interactions into the Client's CRM or an analytics dashboard provided by Rastgar X.
  • Live call transfer: routing of qualifying calls to a human representative designated by the Client, with relevant context passed along.
  • Post-call follow-up: automated SMS or messaging sent to callers after a call concludes.
  • Animated web development: design and development of a custom, mobile-first website intended to convert visitors into leads or callers.
  • General automation, sales, and GTM engineering services, including but not limited to voice agents, workflow automation, and inbound call management, as separately scoped.

The exact scope, deliverables, and timeline for any engagement will be set out in a written proposal, quote, or statement of work ("Order"). In the event of a conflict between an Order and these Terms, the Order controls only with respect to scope, deliverables, pricing, and timeline; these Terms otherwise continue to apply.

3. Fees and Payment

Unless otherwise stated in an Order, Services are billed as follows:

  • One-time setup fee: due upon signing the Order or commencement of work, covering initial build, configuration, training of the AI system, and deployment.
  • Monthly maintenance retainer: a recurring fee billed monthly for ongoing hosting, monitoring, maintenance, support, and continued operation of the Services, beginning upon launch or as otherwise specified in the Order.

All fees are quoted and payable in the currency stated in the Order. Invoices are due upon receipt unless a different payment term is specified. Late payments may result in suspension of the Services until payment is received. Rastgar X reserves the right to change retainer pricing for future billing periods with at least 30 days' written notice to the Client.

Setup fees are generally non-refundable once work has commenced, except as required by law or as otherwise agreed in writing. Refunds, if any, will be addressed on a case-by-case basis at Rastgar X's discretion or as set out in the applicable Order.

4. Term and Cancellation

The monthly maintenance retainer continues on a month-to-month basis with no long-term lock-in. The Client may cancel the retainer at any time by providing written notice (email is sufficient) to [email protected]. Cancellation will take effect at the end of the then-current billing cycle, and no further retainer fees will be charged after that date. Fees already paid for the current billing period are non-refundable.

Rastgar X may suspend or terminate Services if the Client fails to pay fees when due, breaches these Terms, or uses the Services in a manner that is unlawful, abusive, or harmful to Rastgar X or third parties.

5. Client Responsibilities

To deliver the Services, the Client agrees to:

  • Provide accurate, current, and complete information needed to configure and train the AI Receptionist or other Services, including business details, scripts, scheduling rules, and contact information.
  • Provide timely access to any third-party systems required for integration, such as CRM platforms, calendars, phone numbers, or website hosting accounts.
  • Obtain any consents required under applicable law before providing Rastgar X with customer data, including call recordings or contact details, for use in the Services.
  • Review and approve AI Receptionist scripts, call flows, and website content prior to launch.

Rastgar X is not responsible for delays, errors, or deficiencies in the Services caused by inaccurate, incomplete, or untimely information or access provided by the Client.

6. Client Data and Privacy

In the course of providing the Services, Rastgar X may collect, process, transmit, or store data on the Client's behalf, including call recordings, call transcripts, appointment details, and customer contact information ("Client Data").

Client Data is used solely to provide, maintain, and improve the Services for that Client, including syncing data to the Client's CRM, generating analytics, and enabling follow-up communications.

Rastgar X will implement reasonable administrative and technical safeguards to protect Client Data but does not guarantee absolute security, as no system can be guaranteed fully secure.

The Client is responsible for ensuring it has the legal right to share its customers' data with Rastgar X and that its own privacy practices, including any required call recording disclosures or consents, comply with applicable law in the jurisdictions where it operates.

Rastgar X will not sell Client Data to third parties. Client Data may be shared with subprocessors (such as hosting, telephony, or AI model providers) strictly as needed to deliver the Services.

Further detail on data handling is set out in the Rastgar X Privacy Policy, available on the Site, which is incorporated into these Terms by reference.

7. Intellectual Property

Rastgar X retains ownership of its pre-existing tools, frameworks, templates, proprietary workflows, and underlying technology used to deliver the Services. Unless otherwise agreed in writing or an Order, upon full payment of applicable fees, the Client receives a non-exclusive, non-transferable license to use the custom-configured AI Receptionist setup, website, and related deliverables for its own internal business purposes.

Rastgar X may, unless the Client objects in writing, reference the Client's business name, logo, or a general description of the engagement (excluding confidential or proprietary details) in its own portfolio, case studies, or marketing materials.

8. Third-Party Services

The Services may rely on third-party platforms and providers (such as telephony providers, AI model providers, CRM platforms, scheduling tools, or hosting providers). Rastgar X is not responsible for outages, errors, policy changes, or pricing changes originating from such third-party providers, though Rastgar X will make reasonable efforts to notify the Client of any material impact on the Services.

9. Disclaimers

The Services, including any AI-generated responses, call handling, or automated communications, are provided on an "as is" and "as available" basis. While Rastgar X designs the AI Receptionist and related tools to perform reliably, Rastgar X does not guarantee uninterrupted operation, error-free performance, or that the AI will handle every call or interaction perfectly. Rastgar X makes no warranties, express or implied, regarding specific revenue outcomes, lead volume, or return on investment from use of the Services, and any figures or projections shown on the Site or in proposals are illustrative estimates only, not guarantees.

10. Limitation of Liability

To the maximum extent permitted by law, Rastgar X's total liability arising out of or related to the Services, whether in contract, tort, or otherwise, will not exceed the total fees paid by the Client to Rastgar X in the three (3) months preceding the event giving rise to the claim. Rastgar X will not be liable for indirect, incidental, special, consequential, or punitive damages, including lost profits, lost business, or lost data, even if advised of the possibility of such damages.

11. Indemnification

The Client agrees to indemnify and hold Rastgar X harmless from claims, damages, or expenses (including reasonable legal fees) arising from the Client's breach of these Terms, misuse of the Services, violation of applicable law, or provision of inaccurate or unauthorized data to Rastgar X.

12. Governing Law and Disputes

These Terms are governed by the laws of the State of Iowa, United States, without regard to its conflict of laws principles. Any dispute arising out of or relating to these Terms or the Services will be subject to the exclusive jurisdiction of the state or federal courts located in Iowa, and both parties consent to venue and personal jurisdiction there.

13. Changes to These Terms

Rastgar X may update these Terms from time to time. Material changes will be reflected by updating the "Last Updated" date above, and, where appropriate, communicated directly to active Clients. Continued use of the Site or the Services after changes take effect constitutes acceptance of the updated Terms.

14. General

  • Entire Agreement: These Terms, together with any applicable Order and the Privacy Policy, constitute the entire agreement between the Client and Rastgar X regarding the Services, superseding any prior agreements on the same subject matter.
  • Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full force.
  • No Waiver: Failure by Rastgar X to enforce any provision is not a waiver of that provision.
  • Assignment: The Client may not assign its rights under these Terms without Rastgar X's prior written consent. Rastgar X may assign these Terms in connection with a merger, acquisition, or sale of assets.

Contact

Rastgar X LLC

Des Moines, IA, United States

Phone: +1 (515) 259-2147

Email: [email protected]

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